Unified Communication
Unified communication refers to the integration of various communication technologies and tools into a single, cohesive platform. This includes voice, video, messaging, collaboration tools, and other communication methods, all of which can be accessed through a single interface.
Redkite Network's goal of unified communication is to make communication more efficient and seamless, regardless of the method or device being used. This can be especially useful for businesses, where employees may be spread out across different locations and use different devices and platforms to communicate.
Some of the key services offered by Redkite Network to clients:
Assessment and Consultancy: Redkite provides needs assessment and consultancy services to help organizations understand their communication needs, analyze their current communication tools and technologies, and recommend the best-unified communication solutions for their specific requirements.
Implementation: Redkite offers implementation services to install and configure unified communication components, including video conferencing, messaging, email integration, voicemail, and presence information. They work closely with the organization's IT team to ensure that the unified communication platform is integrated with other communication technologies and meets the organization's requirements.
Monitoring and Management: Redkite provides monitoring and management services to ensure that the unified communication platform is working efficiently and reliably. This includes monitoring network traffic, identifying and resolving network issues, and managing network security.
Integration with Business Applications: Redkite Network can integrate the unified communication platform with other business applications, such as customer relationship management (CRM) software, to enable seamless communication and collaboration.
Training and Support: Redkite offers training and support services to ensure that the organization's IT team and employees have the knowledge and skills to use the unified communication platform effectively. They provide training on platform features, network management, security, and troubleshooting, and offer ongoing support to address any issues that arise.